DataPlay

Build the right thing next.
Skip the costly mistakes.

DataPlay tracks the products you care about across hundreds of sources where your customers actually talk. We collect the evidence and rank every painpoint by signal, reach, intensity, trend, and impact. Now the whole team can see what's a priority and what needs attention.

Free workspace · No card needed · First signal in 3 minutes

gapPricing.Helio34247%
confusionCheckout.Nova18712%
signalHelio.Total1,24747%
switchingHelio→Competitor8 ARR12%
workaroundCsvExport.Nova12431%
intensityHelio0.846%
impactHelio.AtRisk$1.2M47%
gapAuth.Helio569%
trendHelio.30d+24%24%
confusionOnboarding.Nova7218%
churnHelio.30d1222%
switchingReports.Helio4312%
impactNova.AtRisk$580K14%
workaroundApiLimits.Nova9824%
trendNova.7d-8%8%
churnNova.Retention94%2%
gapPricing.Helio34247%
confusionCheckout.Nova18712%
signalHelio.Total1,24747%
switchingHelio→Competitor8 ARR12%
workaroundCsvExport.Nova12431%
intensityHelio0.846%
impactHelio.AtRisk$1.2M47%
gapAuth.Helio569%
trendHelio.30d+24%24%
confusionOnboarding.Nova7218%
churnHelio.30d1222%
switchingReports.Helio4312%
impactNova.AtRisk$580K14%
workaroundApiLimits.Nova9824%
trendNova.7d-8%8%
churnNova.Retention94%2%
Helio · scorecard
What changed this week
7 areas tracked
top research area
Pricing model confusion
critical
reach
1,247+47.0%
impact
$1.20Mat risk
180 customers
trend · 30d
+47%
top signalscards
  • gapPricing tiers unclear at upgrade
    18
  • confusionDiscount math doesn't match invoice
    14
  • switchingCustomers leaving for flat-rate competitors
    8
Signal strong
updated just now
The problem

Often, companies build on opinion, not evidence, and not on what customers are actually asking for.

Sprints go to the wrong fix. The painpoints users are actually talking about stay buried in threads, tickets, and reviews no one's reading.

Research as a project
ships stale
  • Wk 1Audit internal priority docs. Half are stale, half don't reflect this market.starts
  • Wk 2Skim forums, GitHub, Stack Overflow, G2. Open more tabs.·
  • Wk 3Map which internal sources even exist. Different team, different tool.·
  • Mo 2Cross-ref tickets, support volumes, internal wikis by hand.·
  • Mo 3Audit competitors. Hand-write the doc.ships
  • laterSnapshot. Signals already moved. Some never made it in.stale
Research as a surface
stays live
  • Day 1Spin up a scorecard for any product. We do the first sweep.<24h
  • Day 2Evidence clusters into research areas. Signal labels what's strong vs forming.auto
  • DailySources refresh. Ranges (signal · reach · trend · impact) tighten as evidence accrues.auto
  • DailyCompare across products. Same painpoint, two vendors, side-by-side.live
  • DailyClick any value, see the source, defend it in a review.live
  • NowLive, dynamic, sourced. Signals can't slip past you.·
Prioritize what ships next

Reach, intensity, trend, and impact rank the painpoints worth a sprint, not just the loud ones. The right thing rises to the top.

Validate after the ship

Same painpoint, same evidence stream, weekly tally. See whether your fix bent the trend or didn't, instead of guessing.

Compare across products

Same painpoint, two vendors, side-by-side. Apples-to-apples evidence instead of subjective competitor decks.

Product

The painpoints, surfaced. The right one, ranked first.

You see what your customers are saying without missing any signal. The gist comes through, and every claim is traceable to the source.

Helio

Helio

Database · NoSQL·6 research areas · 380 cards

Pricing model confusion (capacity-unit vs on-demand) is the most pressing area.

Research areaIntensityReachTrendImpact
now·GitHubIssue: throughput throttling at scale2m·Stack OverflowQ: estimating capacity units for new app8m·G2Review: "pricing is confusing"14m·Hacker NewsThread: cross-region replication gap
A mock for first-feel · the real product is richer, goes deeper, and runs live.
Why it's different

Four things that separate DataPlay from a chat box and a research doc.

Generic LLMs hallucinate. Analyst reports go stale in 90 days. Battlecard tools serve sales. DataPlay sits in the gap: a continuous, ranked, sourced surface for anyone deciding what to ship next.

01

Continuous, not quarterly.

Pain points and competitor moves change weekly. We crawl on a continuous cadence so your view of any product evolves day by day, not in 90-day chunks.

02

Grounded, not snippet-based.

Our agents fetch full page content from forums, GitHub, reviews, and changelogs, not search snippets. Every claim links to its source and is tagged Gap, Confusion, or Workaround.

Stag:helio · 42 cardsconfusion
Gissue #4112gap
verified reviewworkaround
03

Clustered, not card-by-card.

Raw cards are noise. We cluster them into research areas, score the signal across reach, intensity, trend, and impact, and rank what's worth a sprint. You get a verdict, not a feed.

Raw cards
347 evidence cards · 6 sources
Research areas
12 areas · ranked by signal
04

Comparative, not single-product.

Watch the same painpoint across competing products in one frame: setup time on Helio vs Lumen, where users churn from one vendor to another, which workaround a competitor solved last quarter. Apples-to-apples, evidence-attached, so trade-offs are decisions instead of guesses.

painpointHelioLumen
Setup · first connect
4.2d
1.7d
Pricing confusion
+27%
+4%
Cross-region replication
Gap
Native
Sourcing

Every claim, traced. Every source, fetched in full.

We don't summarize search snippets. Our agents render and parse each page in full, attach every quote to its source, and tag each card by persona, sector, company size, competitor, and timing before anything reaches your scorecard.

42 source types swept · sample
R
Reddit
r/devops, r/saas, r/databases
Community
G
GitHub Issues
linked PRs, repros
Code
S
Stack Overflow
tagged questions
Q&A
Y
Hacker News
discussion threads
Community
G2 / Capterra
verified reviews
Reviews
D
Discord
public dev servers
Community
Salesforce
deal notes, call notes
CRM
Z
Zendesk
tickets, macros
Support
Changelogs
release notes
First-party
𝕏
X / Twitter
dev/PM threads
Social
Customer Conversations
sales calls, interviews, transcripts
Manual upload
MCP
your own data into DataPlay
Pipe
Verification pipeline
1. CrawlRender each page in full. No search-result snippets.
2. ExtractQuote, author, channel, and timestamp captured verbatim into an evidence card.
3. TagPersona, industry, company size, competitor mentioned, timing (e.g., after onboarding), and workaround pattern attached to every card.
4. ClusterDe-duplicate across sources. Group cards into research areas.
5. ScoreReach, intensity, trend, and impact per area, sliceable by persona, segment, sector, or timing.
6. CiteEvery value expands to its grounding evidence.
Where the work goes

Research goes where you work.

Pipe research into the tools your team already use, watch the trend bend after you ship a fix, share a read-only link with the team, or get pinged when signal crosses a threshold.

Loop
Track the trend after ship

Ship a fix or a new feature, then watch the painpoint keep getting measured. Reach, intensity, and trend re-tally weekly so you see whether the change moved the needle, or didn't, instead of guessing.

post_ship_delta(area) → ✓ / ✗
Connect
Plug into your stack

Connect DataPlay's MCP server and pull research straight into the apps your team already lives in: your IDE, AI assistants, docs. Painpoint scores, sources, and recommended next steps come along.

mcp connect → claude · cursor · ide
Share
Read-only links

Send a link. The recipient sees the live scorecard, including the signal mix and the underlying cards. No login needed.

dataplay.app/s/{share-id}
Alerts
Threshold-based pings

Get a Slack or email ping when reach spikes on a painpoint, a new workaround pattern emerges, or signal strength upgrades from forming to strong.

if signal_strength > MODERATE → notify
CRM and support overlays are on the roadmap.
Who uses it

Founders, PMs, investors. Anyone deciding what to build, fund, or shelve next.

Founder

Validating an idea, finding wedge
Continuous wedge-sensing
Before

Pieces a wedge thesis together from anecdotes, a handful of interviews, and a hunch about where the pain is.

With DataPlay

Tracks the markets in their thesis. Spots the wedge before competitors do, with the evidence already attached.

Product manager

Researching their own product
Always-on product surface
Before

Reads support tickets, forum threads, and reviews every two weeks. Hand-writes a research doc the night before review.

With DataPlay

A live scorecard per product surface. Painpoints ranked, evidence one click away, no doc to assemble.

Investor

Portfolio monitoring, market intel
Portfolio-wide painpoint pulse
Before

Reads quarterly updates and skims headline metrics. Catches a portfolio company's market shift only after it's already in the P&L.

With DataPlay

Watches every portfolio company against its market. Painpoint movement, feature adoption, and competitor switching, week by week instead of quarterly.

PM team

Platform / API products
Shared, routed signal
Before

Three PMs hand-aggregate forum threads and ticket counts into a shared doc the night before review.

With DataPlay

Shared workspace. Evidence routes to the right PM by surface. Reviews start from a live scorecard, not a stale doc.

Get started

A live research surface for the products you care about.

Tell us what you'd track. We'll spin up your first scorecard (research areas, signal strength, sourced evidence) within minutes.

Sign up →Talk to founders