Getting started
Getting started with DataPlay
From a fresh workspace to your first scorecard. The deeper guides are on the way. This is the short version.
Set up your first product
- 01
Add a product
Give the product a short name (e.g. “Helio”) and a one-liner describing what it does and who uses it. DataPlay uses this to auto-discover relevant research areas across every channel.
- 02
Let DataPlay scan
Auto-discovery runs continuously across the public web, support, reviews, social, and any internal channels you connect. Findings are tagged by source and grouped into research areas.
- 03
Open the scorecard
Monday morning, the scorecard ranks each research area by signal, intensity, trend, and impact. Click any row to see the verdict, top takeaways, and the source-attached evidence cards.
How to read a research area
- Signal strength: strong, moderate, or weak. Based on evidence count, source diversity, and workaround signal.
- Top takeaways: a short list of what the evidence says, with the source-attached cards one click away.
- The story: when customers give up and when they switch, the moments where the painpoint actually loses you the deal.
Need a hand?
- More walkthroughs and screenshots will land here as new surfaces ship.
- For anything else, email support@dataplay.ai.